Terms and Conditions – ThistleVale Therapies
Welcome to ThistleVale Therapies. These Terms and Conditions govern your use of our services, including professional massage therapy, sports injury rehabilitation, relaxation and stress relief treatments, deep tissue massage, aromatherapy, and corporate wellness programs. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Services Provided
ThistleVale Therapies offers a range of holistic and therapeutic treatments. Our services are provided by qualified and experienced therapists dedicated to promoting your health and well-being.
- Professional massage therapy
- Sports injury rehabilitation
- Relaxation and stress relief treatments
- Deep tissue massage
- Aromatherapy
- Corporate wellness programs
2. Appointments and Cancellations
Appointments can be booked via our online platform, phone, or in person. We kindly request that you provide accurate contact details when booking.
We understand that circumstances may lead to appointment changes. Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Cancellations made with less than 24 hours' notice may incur a cancellation fee, equivalent to the full cost of the booked service. This policy is in place to respect our therapists' time and ensure fair access to appointments for all clients.
3. Payment and Fees
All service fees are clearly communicated at the time of booking and are due at the time of your appointment. We accept various forms of payment, which will be specified upon booking. Prices are subject to change without prior notice; however, any booked services will be honored at the price confirmed at the time of booking.
4. Client Conduct and Safety
To ensure a safe and respectful environment for all, clients are expected to behave appropriately during their visit. Any form of harassment, discrimination, or inappropriate conduct towards our staff or other clients will not be tolerated and may result in the immediate termination of services and refusal of future appointments.
For your safety and the effectiveness of our treatments, please inform your therapist of any medical conditions, allergies, injuries, or concerns prior to your session. This information allows us to tailor treatments to your specific needs and avoid any adverse reactions. Your health and comfort are our priority.
5. Privacy and Data Protection
ThistleVale Therapies is committed to protecting your personal information. Any data collected from you during booking or treatment will be used solely for the purpose of providing services and improving your experience with us, in accordance with applicable data protection laws. We do not share your personal information with third parties without your explicit consent. For more details, please refer to our Privacy Policy.
6. Limitation of Liability
While we strive to provide the highest quality of care, ThistleVale Therapies shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, goodwill, data, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the services.
- Any conduct or content of any third party on the services.
- Any content obtained from the services.
- Unauthorized access, use, or alteration of your transmissions or content.
Our services are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of Scotland, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
8. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.
9. Contact Us
If you have any questions about these Terms, please contact us:
Postal Address:
1290 Heatherstone Road
Suite 3A
Edinburgh, Scotland
EH12 5BG, United Kingdom
Thank you for choosing ThistleVale Therapies. We look forward to serving you.